Certificate II – Business (BSB20115)

Certificate II – Business (BSB20115) By arrangement with South Regional TAFE

This qualification reflects the role of individuals in a junior administrative position where they perform a number of routine tasks such as handling mail, using business technology, completing daily work activities and showing organisational skills. They will also learn how to operate a personal computer, produce simple word processing documents and spread sheets. 

Students need to complete a total number of 12 units (competencies) over two years to attain the certificate. One is a core unit (BSBWHS201 Contribute to health and safety of self and others) that is compulsory. The other 11 competencies we are delivering at present are:


BSBITU101 – Operate a personal computer

BSBINM202 Handle mail

BSBITU202 Create and use spread sheets

BSBWOR204 Use business technology

BSBITU203 Communicate electronically

BSBINM201 Process and maintain workplace information


BSBWHS201 Contribute to health and safety of self and others

BSBITU102 Develop keyboard skills

BSBITU201 Produce simple word processed documents

BSBIND201 Work effectively in a business environment

BSBCMM201 Communicate in the workplace

BSBWOR202 Organise and complete daily work activities

Teacher in Charge:  Ms Alison Forrest